One Night @ Call Center by Chetan Bhagat in Paperback

 

'One Night at the Call Centre' centers around the events of a single night, following the lives of six friends who work together in a call centre in Gurgaon, India. During this particular night shift, they assist American clients with technical support. As the story unfolds, the characters, Shyam, Priyanka, Esha, Vroom, Radhika, and Military Uncle, are faced with a life-changing call from none other than GOD. Although the story focuses on these six individuals, it begins with a train journey from Kanpur to Delhi. The narrator, a hesitant author, meets a young girl on the train who offers to share her story on the condition that he turns it into his next publication. This leads the author to recount the events of that unforgettable night at the call centre in Gurgaon through Shyam's perspective. The story delves into emotions such as lost love, shattered dreams, strained familial relations, the pressure of societal expectations, and the