Return Policy for Eachdaykart.com Global Website
We at Eachdaykart.com strive to ensure the utmost satisfaction of our customers. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return policy to facilitate a smooth experience for you. Please read the following terms carefully:
1. Eligibility:
- To be eligible for a return, the item must be unused, undamaged, and in its original packaging.
- Returns must be initiated within 7 days from the date of purchase.
2. Return Process:
- To initiate a return, please contact our customer service team at support@eachdaykart.com to obtain a Return Merchandise Authorization (RMA) number.
- Clearly state the reason for the return when contacting our customer service team.
- Once you receive the RMA number, securely package the item along with all its original accessories and documentation.
- Include the RMA number on the packaging.
3. Return Shipping:
- All return shipping costs must be borne by the buyer.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.
- Eachdaykart.com will not be responsible for any items lost or damaged during the return shipping process.
4. Inspection and Refund:
- Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria stated above.
- If the return is approved, a refund will be initiated to the original payment method within 7-10 business days.
- Please note that shipping fees and any applicable taxes are non-refundable.
5. Exclusions:
- Certain items may not be eligible for return due to hygiene reasons or if stated otherwise in the product description.
- Items that have been used, damaged, or altered in any way may not be eligible for return.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photographic evidence.
- We will assess the situation and provide appropriate assistance, which may include issuing a replacement or initiating a refund.
7. Cancellation of Orders:
- Orders can only be cancelled before they have been shipped.
- Once an order has been shipped, it cannot be cancelled, and the standard return policy will apply.
Please note: The eligibility criteria for return customers purchasing Prime Eachdaykart service or exceeding $2000 in purchases will be applied internally and not be visible to customers during their purchase process.
By making a purchase on Eachdaykart.com, you agree to abide by the terms of this return policy. If you have any questions or concerns regarding returns, please don't hesitate to contact our customer service team for assistance. Thank you for shopping with Eachdaykart.com.
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Global Exporter: 2014
Global Exporter: 2014